Review SummaryUpdated: July 12, 2020
- Very low entry rates
- 24/7 customer service
- Free domains
- Monthly payments available
- Pricey for month-to-month plans
- No phone customer service
Shared Hosting Review
Best for Portfolio and Basic websites
Overall, Hostinger provides a great shared platform for new and experienced users to get started with hosting. You can expect affordable and scalable packages, useful hosting add-ons, plus developer-friendly features too. Such as Git Integration, Unlimited FTP accounts, Unlimited Cron Jobs, and SSH access on higher tiers.
Single Shared Hosting
With 10GB storage, limited bandwidth, and minimal processing power, you will be able to run a basic site but don’t expect much more. This is a really bare-bones offering, and at $2.99 per month, when you sign up for a year ($3.25 per month on renewal), you can’t really complain.
On top of limited resources, the package also doesn’t include a free .com domain or daily backups. While the lack of daily backups won’t be a big issue for most looking at this plan, the lack of a free domain .com does translate into an extra few dollars out of your pocket. Especially when some competitors include this free as standard. Instead, Hostinger offers users a free ‘.xyz,’ which should really only be used as a placeholder for a better top-level domain (TLD), such as .com, .net, .org, .co, etc.
If you’re concerned about the lack of a free SSL Certificate on the Single and Premium shared hosting plans. It’s good to know that Hostinger does support Free ‘Let’s Encrypt’ SSL across all plans. The ‘Free SSL’ mentioned in their pricing table instead refers to a premium Business SSL, which does offer a higher level of security.
Overall, this plan will appeal to those looking to get a basic website set up quickly and economically. Moreover, it’s a great starting point for those looking to build the foundations of their website and upgrade to a beefier plan.
Premium Shared Hosting
Premium shared hosting is where Hostingers plans start to become more in line with the industry standard, both in terms of resources and pricing.
Including ‘Unlimited’ bandwidth, ‘Unlimited’ email accounts, 2x processing power, and 20GB disk space, customers can expect to host larger blogs and eCommerce sites on this plan. Whilst backups are not-included, for sites of this scale, it would be considered beneficial to purchase the daily backups add-on for $0.95 per month. However, the plan does include weekly backups, which is great for added peace of mind.
Like most hosts, Hostingers ‘Unlimited’ bandwidth does come with some server-level hosting agreements you must abide by. It states:
“We do require all customers to be fully compliant with our Terms and Conditions and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.”
For 99% of users, this won’t be an issue and is primarily in place to stop illegal streaming or downloading types of websites. What’s more, you’ll also get a better range of TLDs for your free domain registration with .com, .store, and .net being some of the better ones.
For developers, the Premium and Business plan comes with SSH access, Unlimited Cron Jobs, and Unlimited MySQL databases. That being said, databases are limited to 3GB size, and either 40 or 60 active processes respective to each plan.
For customers looking to migrate to Hostinger, unfortunately, they don’t offer free or paid migration support. Instead, customers will have to make use of tutorials from the Hostinger knowledge base. As you might expect, this can be difficult for those with robust websites and those who simply don’t have the technical skill. What’s more, most competitors will at least offer paid migration support. For those who are less tech-savvy or have larger websites, this is an important consideration.
Business Shared Hosting
As the name suggests, Hostingers premium shared hosting plan is best utilized by businesses or professionals looking to host medium eCommerce sites or blogs that are already seeing a good amount of monthly traffic.
On this plan, resources max out at 1GB RAM and up to 600,000 Inodes (essentially the number of files and folders hosted). If you sign up for a year or more, you’ll also get all paid add-ons for free, which includes a business SSL Certificate, Cloudflare CDN, and Daily Backups (saving you $23 on sign up).
Across the board, Hostinger’s shared hosting prices come to be about the market average if we’re looking at renewal costs. Some users will appreciate the flexible hosting terms as well, with monthly and yearly term options (48-month terms at most). As you might expect, your monthly cost of hosting is discounted the longer your initial term is. However, discounted prices won’t carry over at renewal, so it’s best to be aware of the bill when it’s time to renew.
Other than this, Hostingers add-ons come cheaper than most other companies. Value can especially be found with the one-time $12 fee for a business SSL and $2 premium support options.
All-in-all, we’ve found Hostingers shared hosting plans to be fairly priced and come with enough resources to suit almost any customer’s requirements.
Cloud Hosting Review
Best for high-traffic websites with a global reach.
Hostinger offers three Cloud-based web hosting plans, providing a great solution for those who are quickly outgrowing their shared hosting environment, or are looking for dedicated hosting at an affordable price.
Like their other plans, Hostingers Cloud solutions also utilize their custom control panel and come with a 30-day money-back guarantee. However, where new customers may find the most value is through the extremely low discounted price point for terms 12-months or more.
Cloud Startup & Professional
Hostinger’s Cloud Startup and Professional plans offer a great starting point for most customers. When we compare the included resources to the rest of the market, Hostinger is in line with what most hosts offer at this price point (renewal rates). While the included CPU and RAM amounts are lower than some, where Hostinger beats out a lot of the competition is with 100GB of pure SSD storage.
Hostinger’s cloud platform offers a global network of data centers located in the: United States, United Kingdom, Netherlands, Lithuania, Singapore, Brazil, and Indonesia.
Furthermore, a lot of the features you’ll find with most good providers can also be found with Hostinger. Such as a free domain, free dedicated IP, automated daily backups, and an integrated caching system.
For performance, the plans provide a 1x or 2x Speed Boost (scales with each tier respectively), which provide 12x the processing power and memory as the shared hosting plans. Moreover, LiteSpeed Cache is included to store and serve cached versions of your websites. Hostinger’s website notes that LiteSpeed Cache should be used after development has finished reducing the risk of serving old versions of your websites to visitors. You can also purge your cache right inside your WordPress and Hostinger dashboards at any time.
While the Startup and Professional plans provide a robust solution, Hostingers Cloud Global plan turns this up a notch when it comes to increased performance, redundancy, and reliability. How? After a recent partnership, Hostingers Cloud Global customers are now hosted via Google’s Cloud Platform.
Partnered with only a handful of hosting providers, Google’s Cloud Platform provides a highly provisioned, low-latency network to the same level at which their own products like Gmail and Youtube are powered.
Compared to most hosts at this price point, Hostinger blows most of them out of the water in terms of included resources and overall cloud infrastructure and comes as an ideal solution for businesses with high amounts of traffic.
To ensure that your site is secure as possible, all Hostinger cloud hosting plans include a dedicated IP address to use with all of your websites. You’ll also have Free SSL from Let’s Encrypt and nameserver protection from Cloudflare. A lot of web hosting providers are including Cloudflare and Let’s Encrypt services with their hosting plans because they are some of the fastest and most secure platforms in the industry. Cloud web hosting packages include access to DNS management from within your Hostinger dashboard for added control of your websites.
Hostinger’s hosted websites are served from global data centers in 7 different regions. This is definitely something not offered by many web-hosting providers, especially smaller companies. Having redundancies in many different countries allows for optimum security and the lowest possible latencies when serving your websites to visitors around the world.
Hostinger offers 24/7 dedicated customer support with all plans. Because support is only available via chat or email support ticket, it may take a little back and forth to resolve any issues you have. To make up for this, Hostinger has an extensive knowledge base with hundreds of articles to point you in the right direction. In-depth blog-style tutorials articles are also available via their website.
One minor downside to Hostinger’s offering is that migration support is not included with your cloud plans. However, there are several resources available to help you transfer files using FTP and/or cPanel, and priority queue support can be purchased for an additional $2/month for extra assistance.
The Bottom Line
Hostinger’s cloud web hosting plans offer great performance and security, with plans inline with most competitors on the market. That being said, customers may be drawn to the fact Hostinger now offers hosting on Google’s Cloud Platform, providing increased scalability and reliability if you’re looking to start on one of the lower plans initially.
VPS Hosting Review
Best for: High Traffic and Fast Growing sites
Hostinger is well-known for its fast and reliable VPS hosting services. Virtual private servers provide the ultimate combination of speed, performance, and security for seasoned developers and business owners. Hostinger specifically has some of the most reasonably priced VPS hosting plans on the market.
Overall, while Hostinger’s range of VPS plans will be suitable for most, those looking for a more customizable and configurable option may find the plans lacking. With plans scaling right up to 8 vCPU, 8 GB RAM, 160 GB SSD storage, and 8,000GB bandwidth, you’ll virtually be able to host multiple resources heavy sites with relative ease.
One downside to the plans, however, is, when compared to similarly priced competitor plans, the included storage and bandwidth amounts are less than the average amount provided by other hosts. However, Hostinger does provide one of the lowest discounts on the market for new customers who are looking to sign up to 12-month (or longer) terms.
Multiple Operating Systems
Hostinger VPS web hosting gives you five operating system templates to choose from. Whether it’s CentOS, Ubuntu, Fedora, Debian, or Suse, you can customize your hosting plan with the operating system best suited for your needs without any added costs. All of Hostinger’s VPS web hosting plans come with Linux optimization so that your server is always running at its best.
Hostinger promises 99.9% guaranteed uptime with all of their VPS web hosting plans. They are so sure in their ability to provide you with the most reliable web hosting services that they allow customers to request a 5% credit of their monthly hosting fee if they ever fail to meet this obligation.
Hostinger has invested in state-of-the-art equipment to ensure that your VPS hosting plan runs at peak performance. Their servers are located in the USA, Asia, and Europe, all with 1000 Mbps connections, to guarantee the speed and reduce latencies. All of their servers use SSD storage to store and serve your data quickly and efficiently. This kind of speed and reliability makes Hostinger VPS plans perfect for hosting all types of projects, including web apps, gaming servers, and media-intensive websites. Best of all, your server is not shared with any other customers, so you can rest assured knowing that all of the computing power for that server is isolated solely for the use of your projects.
You’ll also have a dedicated IP address to use with all of your websites for added speed and security. VPS hosting comes equipped with a dedicated IPv6 internet protocol to ensure that all scripts and extensions run at top speed. Plans guarantee 100 Mbps network speeds so that every visitor to your site can experience optimal page loading times and seamless interactivity.
To ensure that your server’s information is as secure as possible, Hostinger gives you access to on-demand top-level enterprise data backups. Should anything happen to one of our websites, your files or entire server can be restored from the cloud within seconds. Automatic backups can be set at your desired interval through cPanel or your Hostinger dashboard. Hostinger also uses double RAID protection to ensure that your data is never completely lost from their system.
Full Root Access
When you sign up for Hostinger’s VPS web hosting, you’ll rest easy knowing that your sites are powered by fast SSD disk drives. You’ll also have full cPanel and SSH root access as well as Hostinger’s VPS Control Panel for complete control of your website’s server and files. You can also backup and restore your VPS containers directly from cPanel. Your Hostinger VPS cPanel also comes with auto-installers so that you can easily install web scripts and operating systems with the click of a button.
For those who need a little assistance managing their virtual private servers, Hostinger has a large collection of VPS hosting tutorials to help you through several tasks. Learn to install operating systems and web apps, create backups, brush up on Linux commands, and more with their informative blog and video articles.
As with all plans, Hostinger gives VPS customers access to dedicated customer and technical support agents 24/7/365. Support is offered by chat or email, so response times may be slower than you’d like. You’ll have to leverage your potential need for quick customer service against all of the other features included with the plans to decide if Hostinger is right for you.
The Bottom Line
Hostinger’s VPS hosting plans are very affordable as long as you opt for the longer memberships. Luckily, all of their VPS plans include the same features, with the only variants being the allocated resources. Even with their cheapest hosting plan, you’ll have all of the great speed, performance, and security features as their top tier.
Optimized WordPress Infrastructure
Hostingers WordPress plans are built for traffic growth. Including Jetpack, LiteSpeed, and Cloudflare as standard.
Hostinger Server Performance
To test Hostinger’s hosting performance we used a few Pingdom reports. Over the span of a year, Pingdom’s probes (located across North America) performed daily checks, on a basic website (less than 100KBs) hosted on Hostinger’s shared server environment. Additionally, there was no throttling added to these checks, so slower response times can be expected for 3G or 4G connections.
Yearly Server Performance:
Average Response Time
Data shown as monthly Uptime averages for a basic Hostinger website
Server performance can affect all aspects of your site. Case studies have consistently found that customer wait times (page load and response times) directly affect everything from SEM, revenue, and traffic growth. By a lot too, here’s just one example:
For Mobify, every 100ms decrease in homepage load speed worked out to a 1.11% increase in session-based conversion, yielding an average annual revenue increase of nearly $380,000.
Hostinger has many security features to keep your data and your customers’ data secure. SSL certificates, Cloudflare nameserver protection ensures that any data passing into and out of your website cannot be targeted by hackers. Double RAID protection and other server redundancies will ensure that there are several secure copies of your website’s data in various locations in the event of an attack or outage. Hostinger’s easy-to-use backup and restore tool makes backing up your websites automatically or on-demand very simple for customers of all experience levels.
Customer Support Review
Like most major web-hosting providers, Hostinger gives its customers 24/7 access to dedicated support teams to help with everything from account setup to server assistance. One complaint that customers have is that Hostinger only offers support in the form of web chats or an email support ticketing system. For most, this may be acceptable. But for those who enjoy a more hands-on approach to customer service, having to wait for an answer or contact support through web chats may be a deal-breaker.
Hostinger does offer customers an extensive knowledge database filled with thousands of solutions to common problems you may experience. You can search by keywords or enter full questions to find Hostinger-approved information. Hostinger also includes long-form, in-depth articles and videos to walk you through setting up your hosting account and its many features.
Hostinger offers ticketed support, which can be accessed via the Control Panel.
Hostinger offers sales and technical customer support via live chat.
Tutorials & Guides
Hostinger offers a range of technical articles and guides for support and troubleshooting.
Hostinger offers site migration support via a guided article, with no mention of offering a migration service.
Hostinger offers customer support across multiple countries and languages.
Hostinger offers priority for all customers, jumping you to the top of the support queue.
Hostinger does not offer technical customer support via phone.
Hostinger does not have a dedicated community forum for customer support and troubleshooting.
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