Review SummaryUpdated: July 12, 2020
- Free SSL encryption with all hosting products
- Premium Tier-1 infrastructure for all shared and server packages
- Free domains for the 1-st year with all products
- An SLA-backed 99.999% uptime guarantee
- 15-minute response times for dedicated server customers
- Outstanding security with both Bitninja and SiteLock integration available
- Multiple global data center locations to choose from
- Slightly higher prices than average
- Cannot individually scale server resources
Shared Hosting Review
Best for Portfolio and Basic websites
With unlimited storage and bandwidth, TMDHosting’s shared hosting packages cover 99.9% of customers’ needs. 24/7 support and a 99.999% uptime guarantee mean you can expect premium service at affordable prices.
Plans & Pricing
TMDHosting has three shared hosting plans to choose from, split across Linux and Windows options. Interestingly, the pricing structure of the plans is set out so that the Enterprise plan is the cheapest of the three. Making it the clear option as you’ll get more included value compared to the other plans.
All plans come with unlimited storage, bandwidth, and databases, plus you can also host an unlimited number of websites with plans above the bottom tier. With some other hosts, you’ll be capped on the maximum amount of storage and bandwidth you can use within a month. With TMDHosting, the vast majority of customers will be able to grow their website without having to worry about limits. That being said, like other hosts, this generous unlimited bandwidth is under a fair use policy – though for those running basic, business sites or blogs it’s rare that you’ll ever run into this problem:
“Resources may not exceed that of similarly situated customers in a way to affect the global performance of the hosting environment or cause any service-related issues.”
However, if you do start to struggle with the performance or getting flagged for over usage, you can always upgrade to a VPS, cloud, or dedicated server package at any time.
TMD also has a number of data center locations to choose from with your hosting, with Singapore, Chicago, Amsterdam, London, Sydney, and Tokyo all available as options. This is a benefit not all host’s offer, potentially saves you from having to pay for a Content Delivery Network service, and allows you to also provide better page speeds to the audience visiting your website, simply due to a closer server location.
All shared hosting customers also get access to 24/7/365 premium support. By premium support, TMDHosting means 24/7 live chat, phone, and ticket support, as well as a wealth of self-help resources. What’s more, TMD’s support team is based in the U.S. and not outsourced, which we think a lot of customers will appreciate.
The focal point of T.M.’s shared hosting servers is the 16x faster page load speeds than competitors. In fact, TMD are so sure of their performance, promoting a 99.999% uptime guarantee, you’ll also have the option to get a refund on your hosting – if you experience more than 0.1% downtime over a 12-month period. Moreover, the provided hardware and software is also similarly impressive. All shared hosting runs on SSD hard drives, which are much faster and reliable than standard storage devices. You can expect most of the top companies to have made the switch to SSD drives on their shared platforms now as well.
TMD also has three levels of caching on their servers: APC, Opcache, and Varnish. Whilst this is no new technology and a typical inclusion from most hosting providers, having an optimized caching system such as this ensures your website and its traffic is performing at it’s best at. What’s more, higher levels of cache storage are also provided with the higher-tier plans. With the Business and Enterprise plans, including 128MB and 256MB of Memcache, respectively, accomodating for larger sites.
SSL Certificates and Security
TMD Hosting provides starter plans with an industry-standard Let’s Encrypt SSL certificate. However, with the Business plan, this is upgraded to a standard GlobalSign 256bit SSL Certificate to protect your main domain. This is the highest level of encryption possible and is indispensable for large e-commerce or business websites that handle sensitive information. If you need to encrypt browsing on your subdomains as well, you can upgrade to the Business plan that comes with a GlobalSign 256bit wildcard SSL Certificate.
TMDHosting’s shared servers also operate in isolated environments, which means any attack on a customer’s website will be quarantined from affecting other customers. On top of this, they also claim to provide 24/7 human monitoring and filter all server traffic.
Each hosting package also comes with a Bitninja Web-based firewall and automatic daily database backups, with free restoration. This is great as many other hosts offer daily backups as an add-on, paid service, and even charge for the job of restoring a backup for you as well. What’s more, you can also get the paid SiteLock add-on for increased security.
Migration and Setup Support
TMDHosting offers one of the best free website migration services around. You won’t experience any downtime as they will get your website up and running on TMDHosting before it’s removed from your previous host. If you want to transfer your website in anticipation of leaving your current host, you also won’t be charged for unused months.
If you want to create a brand new website, it will be instantly available as soon as you sign up. You can also get a web-specialist to help you install and setup your website for free, as well as any critical features, like an SSL or setting up nameservers. TMD also offers step by step tutorials and resources to help you figure it out yourself too.
WordPress Hosting Review
Best for: Blogs and eCommerce sites
TMDHosting’s WordPress (W.P.) packages come with a few extra features, on top of their shared hosting plans, that make managing a W.P. website easy. Built on the same infrastructure as their shared hosting, with SSD hard drives, multiple layers of caching, and a 99.999% uptime guarantee, you can expect the same blazing performance on their WordPress plans.
Plans & Pricing
TMDHostings WordPress packages aim to provide a managed, hassle-free WordPress hosting experience. A managed solution means all the aspects of installing, configuring, and optimizing your WordPress website will be done automatically. Moreover, customers also have access to premium, 24/7 customer support via multiple channels. Another great feature for those new to hosting a website.
Surprisingly, you can also only choose the Chicago-based data center on W.P. Plans. Whilst most other hosting providers only offer one data center location anyway, a choice of the data center would have been a great addition to their W.P. plans. For those looking for a data center outside of the USA, opting for a shared hosting plan and installing W.P. via the one-click app installer in the cPanel would be the best option.
For those looking to host a single website, ‘Starter’ provides a great solution and includes all the essentials to get your site up and running. Like most hosts, be aware that there are some limitations to the amount of ‘unlimited’ SSD space and bandwidth your website can utilize on TMD’s servers. This is explained in TMD’s acceptable usage policy. However, this is a non-issue for a majority of customers who intend to host a basic blog or eCommerce site.
As advertised, both the Business and Enterprise accounts are best suited for more complex websites or ones that see high amounts of regular monthly traffic. These plans also include a 2x and 3x performance boost, respectively, which increases the number of database files your site can store on the servers. What’s more, TMD also offers free migration for customers with existing WordPress sites and ensures zero downtime when doing so. This is a service you might typically pay for with other hosts.
Price-wise, TMDHosting’s WordPress packages cost about the market average when compared with other hosts. Considering TMDHosting offers a free domain and SSL Certificate, will migrate your website for free, and provide premium infrastructure as well, overall you get a good amount of value-for-money across the board. For new users, we’d suggest weighing your options between the Shared and WordPress hosting plans – as both could suit your needs if you’re just looking to host a blog or business site.
WordPress hosting costs slightly more, but you unlock a higher level of convenience with pre-installed WordPress and essential plugins. That said, If you don’t mind putting a bit more time into managing your WordPress website, shared hosting might be the more economical option. Finally, there’s also a 60-day money-back guarantee if you’re ever unhappy with their service.
Cloud Hosting Review
Best for: High Performance sites, that need the upmost availability.
TMDHosting’s cloud servers offer greater scalability, stability, and page load speeds than their shared hosting packages. A fully-managed hosting solution, you’ll have more freedom to grow your website and audience with the resources, security, and speed your business will need.
Plans & Pricing
Just like TMDHosting’s shared hosting packages, all cloud hosting plans also come with unlimited storage and bandwidth, plus unlimited domains on the plans above ‘Starter’. As cloud servers are more flexible, scalable, and have dedicated resources, the likelihood you’ll run into performance issues is minimal.
For those looking to upgrade a single site, the dedicated resources included on the ‘Starter’ plan is enough to leave much room for growth for most websites looking to upgrade from shared hosting. All plans also come with cPanel as standard as well, so if you’re migrating from another host, you won’t have to learn your way around a new management dashboard.
Speaking of site migration, TMD’s technical support team can also migrate your existing site to their servers free of charge, without any setup fees. That being said, if you do opt-in for this service, you won’t get a free domain on signup. You can also pick and choose from the same 6 data centers locations. Even though many cloud hosting providers have multiple data centers, this is still more than most.
For those opting for a higher-level plan, there are not many downsides to TMD’s cloud offerings – especially with ‘unlimited’ bandwidth and SSD space. If your site requires the utmost flexibility, we’re talking the ability to upgrade individual resources freely, TMD doesn’t offer this level of scaling to their plans.
High-performance Cloud Technology
In keeping with their reputation, TMDHosting provides superb cloud hosting infrastructure. In terms of hardware, they provide the latest Intel Xeon processors, SSD hard drives with RAID redundancy and data mirroring, and high-speed DDR4 memory.
TMDHosting has incorporated computing and storage clusters to improve performance and provide more stability to users on the platform. Furthermore, Cloud servers also feature six levels of data-caching to ensure your content is served at the lightning speeds advertised. This is exceptional quality, that can is generally offered by the top hosting providers in the market.
For the most part, you’ll get the same level of security as with the shared hosting packages on your Cloud plan. Every customer gets a Let’s Encrypt or GlobalSign certificate, depending on their plan, and all plans also come with a web firewall thanks to Bitninja. That said, for an extra level of cloud security, Cloud servers are also monitored 24/7 by certified engineers to get the jump on any issues that may arise, whether it’s malicious or hardware/software failure. Although this isn’t anything too exceptional about TMDHosting’s cloud security, it’s still at a very high standard within the industry.
VPS Hosting Review
Best for: High Traffic and Fast Growing sites
TMDHosting’s virtual private servers cater to high-performance, high-load websites with scalable packages to suit a range of online business needs. Depending on the server location you choose, you will have a different catalog of pre-configured servers to choose from.
The USA and Europe share the same catalog of VPS server configurations. These servers have resources that range from 40 to 200 GB of storage, 3 to 10 T.B. of bandwidth, 2 to 6 CPU cores, and 2 to 12 G.B. of memory.
U.K. and Asia also share the same packages with between 60 to 640 GB of storage, 3 to 7 T.B. of bandwidth, 2 to 8 CPU cores, and 2 to 32 G.B. of memory. Australia is the one outlier with 55 to 640 GB of storage, 2 to 6 T.B. of bandwidth, 1 to 8 CPU cores, 2 to 32 G.B. of memory.
All of these packages are capable of supporting enterprise-grade online business websites. Your primary consideration for which package to pick should be where your target market is located. If that’s not as important, you may want to think about whether you’ll require more bandwidth or storage. The USA/Europe servers have up to 3 T.B. more bandwidth while the UK, Asia, and Australia servers have up to 440 GB more storage.
Regardless of which you pick, TMDHosting offers the same premium infrastructure underneath it. All VPS servers are based on cloud technology for stability and flexibility. All packages also run on SSD drives (with RAID), high-speed DDR4 memory, and the latest Intel Xeon processors. VPS servers also run on isolated environments to quarantine any possible issues from spreading.
Even for VPS products, this is premium hardware. For especially high-traffic sites like blogs with massive followings or large business websites, the CloudLinux OS is available. This is an operating system built specifically for faster web servers.
The only catch is that you can’t scale resources individually, as some other VPS hosts offer. You’ll need to stick to one of the pre-configured VPS containers. However, TMDHosting’s cloud-infrastructure means you can scale up or down at any time without experiencing downtime.
Fully Managed VPS Servers with Premium Security
All of TMDHostings VPS servers are fully managed. This means you can expect a number of extra services on top of the typical 24/7 support to help you administrate your container. For one, TMDHosting’s server administrators update the Web-Based Firewall on a daily basis to make sure all customer servers are protected. Some of the other services that are included for free are application installation, component installation (e.g., templates or plugins), and updates.
Not all fully managed VPS server providers include handling any 3rd party software as part of the package. TMDHosting also claims to provide 15-minute response times, which for these services making them one of the more comprehensive managed VPS services.
With VPS packages, Bitninja isn’t included automatically, although it is available as a paid add-on for $19.95 a month. SiteLock Website Security is also available for another $19.95 a month. However, online business owners may want to consider both as Bitninja is focussed more on full-stack server protection while SiteLock focuses on protection at the individual website-level. All VPS packages also come with as many free SSL certificates as you need to secure all your websites – an extremely generous free gift few other providers offer.
As their resources differ, TMDHosting’s VPS packages are also priced differently based on your server location. Prices for the USA and Europe packages range from $39.95 to $129.95 while prices for the other three locations range from $49.95 to $249.95. Although the prices don’t differ much on the lower tier plans, the UK, Asia, and Australian options quickly get much more expensive.
U.S. and European customers will get a 50% first-time signup discount while this isn’t available for the other locations. Unlike most others, monthly hosting is available without a setup fee. The main reason for this is that the latter three offer significantly more storage space. They also offer significantly more memory and slightly more processing power. The large difference in price means it’s important that you weigh your needs in terms of performance and resource availability.
However, compared to other providers, TMDHosting’s prices are very slightly above average. That being said, like their cloud hosting, you are also paying for premium infrastructure and support services. When you take that into consideration, they are very good value for your money.
You also get many expected and unexpected freebies. Free domain registration is available for the first term, as well as free website migration. While standard for shared web hosting, it’s by no means a given when it comes to VPS products. The only omission is a free SSL certificate, although most other hosts don’t provide this either.
Dedicated Hosting Review
Best for: High traffic sites, maximum resources & security
For those who need even more dedicated resources for their hosting, TMDHosting offers four dedicated server packages. Whether you need resources for an enterprise-grade business portal or to host business-critical applications, TMDHosting’s catalog is more than capable.
TMDHosting’s dedicated servers utilize even higher-grade infrastructure than their VPS hosting. Storage consists of SSD and SATA clusters using Intel® Enterprise 520 Series disk array technology. As they claim, this high-performance storage should provide unmatched IOPS (input/output processing speeds). Data is also protected with RAID10 technology, the highest level of redundancy with N+1 redundancy of all components.
Even though dedicated servers are usually built on premium hardware, TMDHosting’s technology is still exceptional. This means there is virtually always a full copy of your data stored somewhere so that you’ll suffer no loss in case of catastrophic failure. Containers come with between 1 to 4 T.B. of storage, 8 to 32 GB DDR4 RAM, and 4 to 8 CPU cores with as many as 16 threads. Unlike VPS hosting, all packages come with unlimited bandwidth.
You’ll also benefit from outstanding networking infrastructure with a 10Gbe network connected to Tier 1 network providers. As they operate an SSAE-16 certified facility, you know they aren’t just inflating their capabilities. So far, so good. Few other dedicated providers offer more storage, and very few offer unlimited bandwidth. However, TMDHOsting could provide packages with even more CPU cores and RAM to really push their packages to the next level. That being said, it’s still at a level that would suit 99% of business customers.
Fully Managed Dedicated Servers
Like their VPS servers, all of TMDHosting’s dedicated servers are fully managed. That means you can expect some help in running your high-performance and complex server. You get free website transfer, support during the setup process, a web-based firewall, a daily security audit, and SpamExperts mailbox protection. TMDHosting claims to monitor all dedicated servers 24/7/365 and actually guarantee a support response time of under 15 minutes. While most hosts claim the former, few have the confidence to claim the latter.
All dedicated servers come with free cPanel/WHM, which is commonplace for fully managed products. Like their cloud and VPS services, containers run on isolated environments within private networks. Dedicated server customers also get the benefit of free daily backups and restoration.
All of this premium hardware managed support services, and built-in security measures are why TMDHosting can also guarantee 99.999% uptime.
Unlike most of their other hosting products, TMDHosting’s dedicated servers are tangibly more expensive compared to other hosts. Prices start at $159.95 for the starter package and go up all the way to $299.95 for the Super Powerful package. The good news is that new customers get a 50% discount for their first term as well as a 30-day risk-free money-back guarantee.
You can also choose month-to-month hosting without having to pay an initial setup fee. Once again, one of the reasons why TMDHosting can charge more than others is because they deliver a more comprehensive service and higher-grade technologies. Plus, a 99.999% uptime and 15-minute response times are rare gems that can be invaluable for business customers.
You still also get free migration and a domain for the first year, which isn’t that common for dedicated servers. Free SSL certificates for all your websites are also a rare bonus to get with your dedicated server.
Both CloudLinux OS and LiteSpeed web server are available for an extra $14.95 a month each. While they’re not necessary, they might be good choices for customers with high-traffic sites that need superb performance. All the other add-ons are also available, like Bitninja and SiteLock.
24/7 Technical Support
Technical customer support that’s better than most competitors.
Scalable Server Environments
Optimal hosting solutions no matter the business case.
Global Data Centers
Better connectivity to your audience worldwide.
Free Site Migrations
TMD offers free site migrations with most plans.
Free Daily Backups
One of the best ways to protect your site is through regular backups. TMD offers this free with all plans, capturing up to 5 copies of your database files and providing free restores – performed by a specialist. This is something that most other hosts offer at a price and will prove to be invaluable if you ever need to restore a copy.
Included as standard on Shared and Cloud hosting platforms ($9.99/mo on others), Bitninja is a full-stack server and website security suite and protects your site from; Brute force attacks, Malware, SQL injections, and Spam filtering. Along with SiteLock (an optional security add-on), it’s one of the best and most popular security suites around. While SiteLock is focused on website protection measures, Bitninja is more of a total server security suite.
Available on all products from $19.99/year, SiteLock includes a ton of features to protect your website, such as; daily malware scans and removal, blocking of automated bot attacks, and a Sitelock seal on your website to show customers your site’s protected.
All of TMDHosting’s packages are covered with a ‘Let’s Encrypt’ shared SSL certificate as standard. For Business customers, you’ll get a premium 256-bit GlobalSign certificate free on some plans aswell.
Customer Support Review
Advertised as Premium Support across all hosting plans, you can’t knock TMDHosting’s offering when it comes to their customer support. All channels are available 24/7/365 as you’d want, but what you’ll find most attractive is that their support team is based in Orlando, Florida, and not outsourced. Moreover, while you’ll likely use live chat and phone support the most, ticket support is also available as well as a blog and community forum – though the latter two channels are rarely active.
TMDHosting’s live chat support is one of the best in the industry when it comes to response time and quality of support. You’ll hardly wait for more than a minute to get a reply. Staff are always knowledgeable about products and hosting, and you’ll hardly run into any communication issues with them, considering the team is in-house – unlike some other hosts live chats.
It’s much the same when it comes to their phone support. TMD’s 24/7/365 phone support is just as fast in connecting you with a support person and provide separate toll-free numbers for both U.S. and U.K. customers. Few hosts even offer toll-free helplines, much less support for different countries.
TMDHosting’s knowledge base is integrated with its community forum and covers a wider breadth of topics than some others. Here, you can ask for advice and solutions from both community members and TMDHosting support staff that happen to be on the forum.
If you’re just getting started and using popular CMS’s such as WordPress, Drupal, or Joomla, TMD provides tutorials that cover common website hosting tasks, e-commerce topics, as well as social media integration and even programming. These tutorials are incredibly in-depth and informative and handy for beginners.
TMD offer ticketed technical support, which can be accessed via the Contact page.
TMD offer sales and technical support via Live Chat 24/7.
Tutorials & Guides
TMD Has a rich knowledge base of guides and tutorials to help with troubleshooting.
TMD offers free site migration to new customers, however, this will make you ineligible for the free domain promotion.
TMD’s knowledge base and communitiy forum are one in the same.
TMD has US and UK phone support lines for both technical and sales support.
TMD does not mention offering customer support across multiple languages.
TMD does not offer a specialized technical support channel for specific hosting platforms or problems.
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