Webhostface Hosting Reviews

For developers, designers, or other entrepreneurs that want to offer their clients private space to manage their websites, Webhostface offers competitive Reseller plans that include great features. These include:

WHMCS with cPanel

Like most providers, Webhostface includes WHMCS on all plans to help you manage billing processes, which goes hand-in-hand with cPanel. WHMCS is the standard for resellers to manage their clients and allows you to easily manage auto-renewals, payment reminders via cron jobs, automatic suspensions, and activations of accounts. The Webhostface technical team will install the WHMCS billing system for you so that you can focus on your clients.

Automatic Backups

Some hosting providers offer automatic backups for shared and dedicated hosting customers, but Webhostface provides daily backups to their Reseller hosting plans. This allows you to ensure to your customers that their sites and data will be backed up in case of server failure or a loss in data, allowing them to restore their site with minimum downtime. You should always encourage them to keep their local backups, but this is a great benefit that you can offer without having to manage it yourself.

Personal and Client Privacy

While it requires that you purchase your domains from Webhostface (you do get one for free with Reseller Hosting plans), they include free Domain Privacy with all domains registered. This is very rare and is almost always an additional cost from other domain registrars. Most site owners like to keep their names hidden, as it’s scary to share personal information, and typically leads to marketing and spam calls.

In addition to private domains, Webhostface offers Private DNS, and the reseller platform is entirely White Labeled, so none of your customers will see any mention of Webhostface (although it’s always good practice to be transparent). Most Reseller Hosting will come with Nameservers that are close to, or the same as, the “parent” host’s Nameservers. Visitors can normally look up the Nameservers you’re using, and quickly find out who is providing your Reseller Hosting. Webhostface keeps this private, so you’re free to run your business as your own!

Hosting Plans

All three of the Reseller Hosting plans from Webhostface offer the included features above and are offered at 20% off for your initial commitment term, with a free domain name (.com included). In addition, if the majority of your customers are in one region, having the choice of a server in the USA, Singapore, or Germany will allow you to offer increased performance for localized clientele.

Webhostface’s introductory plan, Reseller Standard, starts at$15.96/month for your initial term ($19.95 renewal price) and is a great starting point for new companies. This plan includes 40 GB of Storage Space, 400 GB Monthly Bandwidth, and is best suited for up to 15 Accounts. There are only a couple of options available on the market for a lower price than this. It offers the standard features you would see from other hosting providers and allows you to manage your cPanel accounts and billing with WHM,

The mid-level plan, Reseller Extra, offers 60 GB of SSD Storage Space and 600 GB of Monthly Bandwidth for $23.96/month ($29.95/month renewal price). This ranks about average for price, compared to Reseller hosting offered by competitors. Their site suggests that these limits can handle up to 20 Accounts.

For $31.96/month to start ($39.95 for renewals), you can get the Reseller Ultima plan, which includes 80 GB of Storage Space and 800 GB of Bandwidth. This plan states that 25 hosting accounts are allowed, but it’s merely a suggestion as to how many accounts they suggest the storage space will support. There are several top-tier hosting plans that offer similar/lesser features for slightly lower prices, and many that are more expensive that offer increased storage and Bandwidth.

All three of the plans state that you’re allowed a maximum of 15, 20, or 25 accounts, but the FAQs state that you’re allowed to host an unlimited number of domains and customer accounts, which is pretty misleading. After speaking with the Customer Support team, we finally clarified the details. The Reseller Hosting plans include 15, 20, or 25 customer accounts, but more are available for purchase. You’re able to purchase 10, 20, or 30 additional accounts (in those quantities only) for $0.50/each with any plan. You’re only limited by the Storage Space available on your plan. Since you’re able to allocate specific storage amounts to each customer, once you hit your storage limit for your plan, you’ll need to upgrade to a higher plan to add additional accounts, or consider moving to VPS or Dedicated Hosting.

Webhostface also offers some addons that require additional monthly charges. They offer a Search Engine Submission service for a $15 one-time fee, Premium Support for $2/month, SiteLock for $1.79/month, a dedicated IP address for $5/month, and a Standard Private SSL for $39.95/year. Some of these addons are included with reseller plans offered by other hosting companies at no-charge, but with the low monthly charges for Webhostface’s plans, it may end up evening out. They claim to respond to messages within one minute, so it’s unclear what Premium Support includes, but it’s kind of a turnoff to be charged extra for it. We used the Chat feature to contact support to inquire about Premium Support, and received an initial response within 20 seconds! The support representative was quick to respond to all questions, but it appeared that English was not her primary language. Regardless, she was friendly and provided prompt answers. When asked about Premium Support, we were told “it means that your questions will be processed with advantage.” Nobody can expect a response much faster than 20 seconds, but then again, we were using the Sales Chat.

Overall, WebHostFace provides a great budget option for those getting into reseller hosting. Each plan comes with all the essentials to get started and provide enough resources to manage 30 basic clientele sites comfortably before having to upgrade your hosting. We’d have to point out that one downside is the lack of clarity in the plans and lack of included premium support.